ITSNOTYOU

Is Max down right now?

UP

Max is up and responding in 810 ms.

Checked 3 minutes ago · monitored around the clock · max.com

Quick answer: Max is currently up and responding normally according to itsnotyou's monitoring, last checked 3 minutes ago. If Max works for others but not for you, the problem may be your own connection, DNS, browser, or local network. Run the free test →
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24 hours agoresponse time (lower is better)now

24-hour uptime: 100%

Is it Max, or is it you? Test your own connection against Max — one verdict in 10 seconds.
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Common reasons Max looks down when it isn't

What to check before blaming Max

  1. Start something else — if it plays, Max is up.
  2. Check whether anyone else on the household account is streaming; hitting the plan's stream limit looks like a crash.
  3. Try max.com in a browser to separate the app from the service.
  4. Sign out and back in to refresh an expired entitlement.

Related services

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Max status — frequently asked

Is Max down right now?

Max is up and responding in 810 ms. That reading is from itsnotyou's monitoring servers, 3 minutes ago.

Is it Max that's down, or is it my internet connection?

It can be either — that's the hard part. The status on this page is measured from itsnotyou's monitoring servers, so Max can look healthy here while your own connection is the real problem. The itsnotyou test checks both at once and returns a single verdict in about 10 seconds.

Why is Max loading slowly?

A slow Max usually comes down to one of two things: Max's own servers are responding slowly — itsnotyou measures time to first byte, and anything over 1500 ms is flagged as slow — or your local connection is the bottleneck. Running the test tells the two apart.

How often is Max's status checked?

Max is probed every few minutes, around the clock, from itsnotyou's monitoring servers. The verdict and the 24-hour response-time history on this page update automatically.